Accessibility

ACCESSIBILITY

The business offers the following methods for bookings and enquiries:

• Phone
• Email
• Webportal
• Our website supports Screen Readers
• Our forms have high contract boxes and submit boxes
• Staff have undergone disability awareness and training
• The point of entry to the distillery is the point of exit. This is via an open roller door.
• We support the Companion Card.

Communications

• Our website meets WCAG 2.0 accessibility standards
• Our business offers the following alternative communication methods
• Plain English

Not specified

• There is easy to read signage and information (e.g. menus and emergency information)

Guide Dog and Service Animals

• The business provides a toilet area for service animals
• Bowls, bedding, etc. are provided for service animals
• The business provides the following services for services animals:
• We provide a water bowl and a carpeted area with leather couches for patrons to sit with service dogs.
• Our tasting room is open plan with a concrete floor, so any mishaps are easily cleaned up. We have a grassed area out the front of our building for toileting.

General

Pre-arrival, arrival and reception

The business has the following in place to support guests during pre-arrival, arrival and

reception

• Booking information and websites are compatible with screen readers
• Information and maps are available in written form
  

Cognitive Impairment Support

• Quiet periods or early opening times for people on the Autism Spectrum

Car Park and Access amenities

The business has the following Car Park and Access amenities

• A drop off zone
• Level or ramped access from the car park to the entrance
• The accessible entrance is clearly signed from the parking bay
• The public transport services available are:

We are 400 metres from the closest railway station with full concrete path access.



• Kerb ramps are in place where a pavement or walkway needs to be crossed

Entry

The business has the following amenities/systems in place for entry

• A drop off point close to the entrance
• A path of access to the building is slip resistance and even
• A path of access to the building is clear of obstruction
• Self opening entry doors or fitted with a self closer
• Glass doors are fitted with a visual sighting strip
• Door jams/doors are of a contrasting colour to surrounding walls
• Signage is written in a contrasting colour
• The entry door is a minimum of 850mm wide
• The entrance sill is less than 13mm
  

Internal Spaces

• Clear and unobstructed routes through and between buildings
• Interior walls are matte or low sheen
• Floors, walls, counters and furniture are of contrasting colours
• Any protruding or overhanging obstructions are at least 2meters above the floor or are protected
• Floor surfaces are hard or short pile carpet
• Seating is available for guests unable to stand for long periods
• Accessible facilities are clearly signed and visible from all areas
• All corridors greater than 900mm

Public areas

The public areas have the following amenities in place

• Even lighting
• Seating
• The width of the smallest pathway is:
• No pathways and no steps
• No pathways and no steps
• No pathways and no steps
  

Public Toilets/Adult change facilities

• Public Toilets/Adult change facilities have the following amenities are in place
• There is an accessible toilet for public use
• The door is at least 850mm wide
• There is a minimum of 850mm beside the toilet
• Handrails are fitted
• The toilet seat is 460mm above the floor
• There is 1500mm mm of clear space in front of the toilet
• The toilet seat of a contrasting colour to the floor
• The toilet seat is 460mm above the floor
  

Food and drink

Dining Spaces

The dining spaces have the following facilities/amenities in place



• The entrance has level access
• The doorway is at least 850mm wide
• here is level access through the dining area
• Chairs are moveable to allow for wheelchairs to be seated at the tables
• All glass doors and full height windows have contrast markings
• There are areas of full lighting
• There are Plain English menus
• There is an accessible toilet
• Our business caters for the following dietary requirements
• Sugar free (diabetic)
• Gluten free (celiac)
• Lactose free (dairy free)
• Vegetarian
• Vegan

Report Disclaimer

Please note that this business report, provided as a result of the use of the diagnostic assessment, is for

information purposes only.

Australian Tourism Industry Council (ATIC) cannot guarantee the accuracy of respondent’s answers, or that

they are fully representative of your business. Therefore, ATIC does not warrant or guarantee any particular

outcome in respect of your businesses self-assessment.

This report is intended as guidance only for your business and should not be relied on for future marketing

considerations. ATIC recommends that you seek your own independent advice as well as the results from the

diagnostic.

Links to external web sites are inserted for convenience and do not constitute endorsement of material at

those sites, or any associated organisation, product or service.

ATIC does not:

a) Assume any legal liability for the accuracy, completeness, or usefulness of any information from this

report or any links provided; or

b) Accept responsibility for any loss associated directly or indirectly from the use of this report